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Privacy Policy

Last Updated: February 2, 2026

1) Information We Collect

A) Information you provide to us

When you fill out a form, request a quote, call, email, or text us, we may collect:

  • Name

  • Email address

  • Phone number

  • Project address/location

  • Project details (scope, timeline, budget range if you provide it)

  • Photos/files you upload

  • Any other information you choose to share

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B) Information collected automatically

When you use the Site, we (and/or Wix) may automatically collect:

  • IP address and general location (such as city/state)

  • Device type, browser type, and operating system

  • Pages viewed, time spent on the Site, and click activity

  • Referring source (how you found our Site)

  • Cookie identifiers and similar tracking data (see Section 6)

2. Information We Collect

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect:

  • Personal Information: Name, email address, and phone number when submitted via contact forms.

  • Technical Data: Internet protocol (IP) address used to connect your computer to the internet, login data, and browsing history.

  • Session Information: Page response times, length of visits to certain pages, and page interaction information.

3. How We Collect Information

When you conduct a transaction or fill out a form on our website, we collect the personal information you give us. Your personal information will be used for the specific reasons stated above only.

4. Why We Collect Such Information

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate our services.

  2. To provide our users with ongoing customer assistance and technical support.

  3. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages.

  4. To create aggregated statistical data which we may use to provide and improve our respective services.

  5. To comply with any applicable laws and regulations.

5. Data Storage and Hosting (Wix)

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

6. Communication

We may contact you to notify you regarding your account, to troubleshoot problems, to resolve a dispute, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

7. Cookies and Third-Party Tools

We use cookies to track site activity and provide a better user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Withdrawal of Consent

If you don’t want us to process your data anymore, please contact us at info@hkservicegroup.com or send us mail to: 3469 Lawrenceville Hwy suite 103, Tucker, GA, USA.

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 


To learn more about this, check out our article “Creating a Privacy Policy”.

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 

 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. 

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 


To learn more about this, check out our article “Creating a Privacy Policy”.

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